Refund Policy
Effective Date: 01/01/2024
Thank you for shopping at PodXFile.com. We strive to provide high-quality digital t-shirt designs and design subscriptions. If you are not completely satisfied with your purchase, please review our refund policy below.
1. Digital Product Refund Policy
Since our products are digital and instantly downloadable, we do not offer refunds once a purchase is completed. However, we will consider refunds under the following circumstances:
- If you purchased the same design multiple times by mistake.
- If the file is corrupted or does not match the description (must be reported within 7 days of purchase).
- If you are unable to access your purchased design due to a technical issue on our end.
To request a refund, please contact us at [Your Contact Email] with your order details and a clear explanation of the issue.
2. Subscription Refund Policy
We offer design subscriptions for users who want access to our premium collection. Refunds for subscriptions are handled as follows:
- Monthly Subscriptions: Refunds are not provided for monthly plans, but you can cancel anytime before the next billing cycle.
- Annual Subscriptions: If you request a cancellation within the first 7 days of purchase, you may be eligible for a partial refund (minus any downloads made during that period).
- Unauthorized Charges: If you believe you were charged incorrectly, contact us immediately, and we will investigate the matter.
To cancel a subscription, log into your account or contact us at podxfile@gmail.com.
3. Refund Process
If your refund request is approved:
- Refunds will be processed within 5-10 business days.
- Refunds will be credited back to the original payment method.
- You will lose access to any refunded digital files or subscriptions.
4. Exceptions
We do not offer refunds for:
- Change of mind or incorrect purchases.
- Files that were successfully downloaded and used.
- Expired subscriptions.
- Discounts, promotions, or special offers.
5. Contact Us
If you have any questions or concerns about our refund policy, please reach out to us:
PodXFile.com
Email: podxfile@gmail.com
WhatsApp: +1 (332) 777-4904
Website: https://podxfile.com
By making a purchase on our website, you agree to this Refund Policy.